Privacy policy

Privacy Policy

Last updated: [12/10/2026]

This Privacy Policy explains how Pak Deal Hub ("we", "us", "our") collects, uses, and shares your personal information when you visit [yourwebsite.pk] (the "Site"), make a purchase, or contact us (together, the "Services"). By using the Services, you agree to the practices described here. If you do not agree, please do not use the Services.

1. Information We Collect

Information you give us. Your name, phone number, email, billing and shipping address, order details, items you view, save or add to your cart, reviews, messages you send to our customer support, and, for return or warranty claims, your order number and photos of the product.

Information collected automatically. Device and browser type, IP address, approximate location, network connection, and how you interact with the Site. We collect this using cookies, pixels, and similar technologies.

Information from third parties. Our e-commerce platform, payment processors, courier and delivery partners, and advertising or analytics providers may share information with us as needed to run the Services.

2. How We Use Your Information

• Orders and delivery: processing payments, confirming and shipping orders, and handling returns, exchanges, and refunds.
• Customer support: responding to your questions and complaints.
• Account management: creating and maintaining your account and sending order or account notifications.
• Marketing: sending offers, updates, and newsletters by email, SMS, or WhatsApp, and showing you relevant ads. You can opt out at any time.
• Improving the Services: understanding how customers use the Site so we can improve products, pricing, and experience.
• Security and legal compliance: detecting fraud or misuse, enforcing our terms, and meeting legal obligations.

3. Who We Share Your Information With

• Service providers who work on our behalf, such as payment gateways, couriers, suppliers and fulfillment partners who pack and ship your order, IT and hosting providers, analytics, and customer support tools.
• Business and marketing partners who help us advertise to you. They handle your data under their own privacy policies.
• Legal authorities when required by law, regulation, or a valid government request.
• A buyer or successor if our business is merged, sold, or transferred.
• Others, with your consent.

We do not sell your personal information.

4. Payments and Security

Payments are handled by secure third-party payment gateways, and your card details are transmitted to them over encrypted (SSL) connections. We do not store your full card details on our servers. We accept both online payment and Cash on Delivery (COD). For online payments, you enter your payment details on the payment provider's secure page, and we only receive confirmation that the payment succeeded. For COD orders, we collect only the details needed to deliver and confirm your order, such as your name, phone number, and address, and we may call or message you to confirm it before dispatch.

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send sensitive information (such as card numbers) through email or chat. If you have an account, keep your password private.

5. Cookies

We use cookies to keep the Site working, remember your cart and preferences, run analytics, and measure advertising. You can block or delete cookies in your browser settings, but some parts of the Site may stop working properly. Blocking cookies may not fully stop advertising partners from using information they have already collected.

6. Data Retention

We keep your information only as long as needed to provide the Services, maintain your account, resolve disputes, and comply with legal requirements.

7. Your Choices

You may contact us to access, correct, or request deletion of your personal information, or to unsubscribe from marketing messages. We may need to keep certain records (for example, order history) where the law requires it.

8. Third-Party Links

The Site may link to websites we do not control. We are not responsible for their privacy practices, so please review their policies before sharing information.